If you’re involved in a car accident, whether it was your fault or not, and you’re in need of a courtesy vehicle to drive while your own vehicle is being repaired, Acorn should be your first port of call.
Our replacement vehicle service is dedicated to getting you back on the road as quickly as possible and our like-for-like courtesy car guarantee means we will ensure the courtesy car we provide you is one similar to the make and model of your own vehicle and suits your needs.
The process of getting a courtesy car with Acorn is simple and starts with you getting in touch with us either by calling our friendly and dedicated reservations’ team on 1300 22 67 67 or by filling out an online application form.
Once you have made contact with Acorn, one of our friendly representatives will manage your request. If you were not the driver at fault in the accident, you are not required to pay for your courtesy car, and we will liaise with the insurer(s) involved to ensure they and not you pay our costs for providing our courtesy car service.
In this case, we will progress your application for approval. This is normally a simple process that takes only a few minutes, though it may take longer in certain circumstances.
If you were the driver at fault, we would be just as pleased to manage your request for a courtesy vehicle and by choosing Acorn, you have access to our like-for-like guarantee, mentioned above.
Once your application for a courtesy vehicle is approved we will take you through the vehicle transfer process, which will see you take possession of your courtesy car quickly. This process is normally conducted at the premises of your vehicle repairer, but arrangements can be made for this to occur elsewhere if conducting the transfer there doesn’t suit you.
Our selection of courtesy vehicles for your selection includes the following:
- Toyota Yaris Ascent;
- Toyota Corolla Hatch Ascent;
- Toyota Camry Altise;
- Toyota Camry Hybrid;
- Toyota Aurion AT-X;
- Toyota RAV4 GX;
- Toyota Kluger GX;
- Toyota HiLux;
- Toyota HiLux Dual Cab;
- Toyota HiAce LWB; and,
- Hyundai iMax 14 Hero.
To get the ball rolling with a courtesy vehicle and take advantage of our like-for-like courtesy car guarantee today, call our friendly customer service team on 1300 22 67.